Hykal

1. Introduction

Asas Search Commerce Limited Company ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Hykal platform.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Business Data: Information related to your business entity that you provide during registration or verification, such as your company name, commercial registration number, and other licensing or certification documents.

Financial Data: We do not directly collect or store financial information like credit card numbers. All subscription payments are handled via bank transfer, and we only collect information necessary to verify the transaction, such as proof of payment and invoice numbers.

User Content: We collect all content that you create or upload on the platform, including RFQs, Bids, project documents, and messages exchanged with other users.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Facilitate the core functionality of the platform, such as matching RFQs with Bids.
• Process your subscription payments and manage your subscription status.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Notify you of updates and new features that may be of interest to you.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

To Other Users: Certain information, such as your company name and profile, will be visible to other users of the platform to facilitate interaction. Your contact information may be shared with another user once a project is awarded.

To Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service. This includes Google for our AI-powered features, and we adhere to Google's API Services User Data Policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Storage and Retention

Your data is stored on secure servers provided by Google Firebase. We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to access, correct, or delete your personal information. You can review and change your information by logging into your account and visiting your settings page. You may also contact us to request the removal of your data.